Returning or exchanging an item is straight forward. Try your items on at home and if you need to return the item, you have 30 days to exchange or return.
Shipping is free on all exchanges and returns, however customers outside the US are responsible for taxes and duties.
Please ensure all items are returned new, unused, unwashed, and are odour free, with all garment tags still intact. Returns that do not meet our policy will not be accepted and will be sent back to you.
Please contact our customer service team by emailing info@queenofshebany.com if you have any further questions.
Our full returns policy can be seen here.
